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During COVID-19 Alert level 4, QSi increased manufacturing capabilities with the introduction of 24/7 operations. A lot of our man power was dedicated to our mask manufacturing, but we were still conscious of our other categories and the supply required to keep New Zealand’s essential businesses operating.
New Zealand Prime Minister Jacinda Adhern visits QSi face mask manufacturing plant.
We did this successfully by:• Having the versatility to work with various transport companies in order to ensure product was delivered as efficiently as possible.
• Due to the 24/7 operations at QSi, processes were put in place to allow social distancing and contactless delivery requirements in a seamless manner – fast becoming the “new norm”.
• QSi was able to recruit additional staff at short notice.
• A number of QSi office staff were set up to successfully work remotely.
• Our eggs are not all in one basket. Our QSi procurement team have worked hard in establishing a backup supply chain network. Alternative options for supply in other counties outside of China are of high importance and a continued focus for us.
ASTM Level 2 face masks in production at the QSi Health - based in Whanganui, New Zealand.
Keeping on top of supply is now an on-going concern for many New Zealand businesses. Whilst things have improved in certain areas over the last months, there is still that uncertainty around the future and when another surge could re-surface the issues we have faced.
QSi is planning for success in a changing world. The recent COVID-19 outbreak has highlighted this importance. This extends from our products, services, supply chain and systems to ensure our customers have access to cutting edge standards, compliant safety equipment, garments and hardware.